our services

What We Do!

Project Initialization Excellence

Our project setup process is meticulously crafted to cover every detail, from inception to completion. Our project setup process is meticulously crafted to cover every detail, from inception to completion. We collect vital information to formulate a comprehensive plan, ensuring every stage receives meticulous attention. Our tailor-made blueprint encompasses all pivotal stages, guaranteeing a seamless building closure.

QC, Pre-PDI & PDI Inspections

We perform a quality control inspection of the unit prior to the PDI. We ensure any repairs or issues are taken care of prior to the PDI. We then conduct the PDI with the homeowner. (on behalf of the builder)

Efficient Warranty Service

We handle post-construction warranty services and customer care admin directly with homeowners. Our team communicates effectively with homeowners and trades, promptly addressing any issues or repairs. We prioritize builder protection while ensuring homeowner satisfaction and complete projects with Zero conciliation.

Tarion Warranty

We manage all warranty submissions, inspections, and completions. Our team communicates with homeowners and Tarion on behalf of builders, ensuring timely repairs and issue resolution. With deep expertise in Tarion guidelines, we protect builders and ensure homeowner satisfaction.

Deficiency Management

We have a reliable team of skilled contractors and handymen ready to address any deficiencies swiftly. Our dedicated customer care team ensures seamless coordination with homeowners and trades, guaranteeing efficient completion of all necessary repairs.

Occupancy & Closing Day Assistance

Collaborating with builders, we develop a comprehensive game plan for smooth closings. Our services include preparing closing day packages and coordinating key releases, ensuring a hassle-free experience for all parties involved.
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Capstone Group

We have a proven track record in delivering custom tailored post sale warranty and customer service management solutions that are specific to the requirements of each project.

Office

250 Consumers Road North York Ontario, Canada
Mon - Fri : 8:00 - 17:00

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